Privacy Policy

Information we collect from you
We collect the following information from you:
● Name (including nicknames and pen names)
● Age or date of birth ● Gender ● Email address ● Telephone number ● Address ● Information about your payment methods, such as credit card, bank account, electronic money, etc. ● IDs used by you on external services, and other information that you have permitted disclosure to affiliated parties through the privacy settings of the external services ● Information about the OS and device used by you, such as IDs generated by the OS, device type, and device identifiers ● Customer behavior history on our website, such as time spent on our website, input history, and purchase history ● Usage history of our app, such as launch time of our app, input history, and purchase history

How we use your information
We use the information we obtain from you for the following purposes:
● To accept registration for our services, verify your identity, and authenticate you ● To manage your usage history of our services ● To settle usage fees ● To analyze your behavioral history on our services and use it to maintain and improve our services
● To provide information about our services ● To respond to customer inquiries ● To respond to actions that violate our terms and conditions or laws and regulations ● To notify you of changes, suspension, termination, or contract cancellation of our services ● To notify you of changes to our terms and conditions ● In addition to the above, to provide, maintain, protect, and improve our services

Measures taken for safety management
If you contact us at the contact details listed at the end of this page regarding the measures we have taken to safely manage the information we have obtained from you, we will respond to you individually in accordance with the provisions of the law.

Provided by a third party
Of the information we obtain from our customers, we will not provide any information that falls under the category of personal data (Article 16, Paragraph 3 of the Personal Information Protection Act) to any third party (including those outside Japan) without the customer's prior consent, except in the following cases:
● When the handling of personal data is outsourced ● When our company or our services are acquired ● When the data is jointly used with a business partner (if there is a specific joint use, the details will be announced separately.)
- Other cases where provision to a third party is legally permitted by law.

Access analysis tools
We use Google Analytics to analyze customer access. Google Analytics uses cookies to collect traffic data. Traffic data is collected anonymously and does not identify individuals. You can prevent this information from being collected by disabling cookies. Please check your browser settings for details. For more information about Google Analytics, please see the following: https://marketingplatform.google.com/about/analytics/terms/jp/

Changes to our Privacy Policy
We may change the contents of this Privacy Policy as necessary. In such cases, we will notify you of the effective date and contents of the revised Privacy Policy in an appropriate manner.

inquiry
If you wish to disclose, correct, suspend, or delete your information, please contact us at the email address listed below.
Email: info@solairo.shop
In this case, we will always verify that the request is from you by a method designated by our company, such as by presenting your driver's license. Please note that for requests for disclosure of information, an administrative fee of 1,000 yen will be charged per request, regardless of whether disclosure is made or not.

Name of business operator
Fukuunya Sorasai (Yano Yoshitaka)
Business address: 1-1-4 Takae Chuo, Oita City, Oita Prefecture
Established March 26, 2025